Service Delivery Manager Job in Mason, Ohio Us
PRIMARY FUNCTIONS:The Service Delivery Manager will be responsible to facilitate the relationship between the site operations and ESI Account Management and/or Implementation personnel/select external client personnel. Key areas of responsibility for the position will include:Ensure site operational readiness regarding the implementation of select new clients. Act as the central focal point for resolving operational issues during start up and manage the service levels through the first 6 months of operation to meet the expectations of the client. Interface with Implementation and/or Migration Read more […]