Product Manager, Service Delivery Quality Assurance / NHQ19059 Job in Washington, District Of Columbia US
Product Manager, Service Delivery Quality Assurance / NHQ19059Position Description: The Product Manager of Service Delivery Quality Assurance is responsible for implementing and maintaining a quality assurance system for defining service delivery standards and objectively measuring and regularly reporting on attainment of service standards. The product manager will be a proactive leader in initiating service delivery operational changes that increase customer satisfaction and retention and reduces customer complaints. Tasks and Activities bull; Lead in the development of sales for service professional Read more […]