Service Desk Analyst I, II Job in Cincinnati, Ohio US
Job Purpose:Provides first-level support to users by researching and answering questions; resolving problems; providing resources.We have 2 opening positions. One is located at our Corporate Office located in Cincinnati, OH. The other open position is located at our office in Covington, KY. One position is for day shift and the other open position is working a 4 day work week schedule covering 2nd and 3rd shifts. Please indicate your preference when applying.Duties:* Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.* Improves client Read more […]