Service Level Analyst recruitment
Service Level Analyst – Energy TradingService Level Analyst required for prestigious, global energy trading firm. Our client is seeking a Service Management professional on a contract basis to assist in the completion and implementation of Service Level Agreements across the IT department for the benefit of the Trading arm.This person will challenge SLA requirements with expert knowledge and understanding of service management.Requirements:* ITIL qualification/knowledge* ISO 20000 knowledge* Around 2 years experience working in Service Management within the banking or trading industry.* Roughly Read more […]