Client Services Analyst – Software Implementation recruitment
The ideal candidate will be someone who understands customer service orientation, can handle data collection and ordering and is able to work in a fast paced environment.Principal Responsibilities Accountabilities • Responding promptly, handling and resolving client inquiries• Obtaining and evaluating all relevant information to handle inquiries and complaints• Processing system set-up requests• Directing client requests and unresolved issues to appropriate sources• Recording details of client issues, interactions and transactions as well as actions taken to resolve issuesKnowledge Read more […]
Project Manager – Software Implementation recruitment
The Delivery Services Team provides implementation and technical support services to the client base and contributes to the constant improvement of the products, services, procedures and standards. This exciting opportunity will give the successful candidate the chance to join a dynamic company and manage client implementations, working closely with the Development Delivery Manager, Project Managers and System Analysts. The successful candidate will be responsible for the following: Managing from initiation through to completion, both internal and external development and implementationCommercially Read more […]