Sr Field Support Specialist Job in Dallas, Texas US

Sr Field Support SpecialistGENERAL SUMMARY Responsible for the diagnosis, implementation, and use of EMC software and hardware products. Provides escalated support for technical product and IT environment (host/network/SAN) issues as well as procedural issues related to installs, upgrades, and CCA entry/submissions. Escalated support may include providing advanced troubleshooting techniques during corrective maintenance, install, upgrade, and implementation activities. The majority of work is performed remotely; however, onsite presence may be required for problem resolution. Works closely with Read more […]

August 1, 2011 • Tags: , • Posted in: General • Comments Off on Sr Field Support Specialist Job in Dallas, Texas US