SR Workforce Manager Job in Denver 80201, Colorado US
Position Overview- Ensures efficient, effective,consistent, and analytical approaches are followed during the planning stages ofthe daily/weekly/monthly call center operational plans in order to achieveoptimal client performance and profitability. Essential Duties FrequencyPerformedAble toperform all essential duties of WF Manager as well as:1. Developsnew business processes and/or enhances existing business processes at both thenational and local level.2. Maydevelop automated web delivery tools supporting redesign effort.3. Formulatessystems to support overall Read more […]