SUPPORT ANALYST Job in Charlotte, North Carolina US

As a Support Analyst you will be the first point of contact for our customers needing support for the products and service provided by our client.  You will be responsible for tracking and communicating the status of support requests and issues.  You will also be responsible for monitoring the delivery and quality of several products through various tools. Their Support is staffed 24 hours a day, 7 days a week to include weekends and holidays.  Associates will work various shifts which will change on a periodic basis. Key Responsibilities•        Respond to requests for assistance Read more […]

November 13, 2011 • Tags: , • Posted in: General • Comments Off on SUPPORT ANALYST Job in Charlotte, North Carolina US