Identity Management (IDM)
Support Engineer (Identity Management)As the Support Engineer you’ll use your strong technical and troubleshooting abilities to quickly root cause system issues and fix them. You’ll work closely with the team lead to understand and follow support procedures. You will document root cause, create, and implement remediation plans. You will be on call duty roster for production support. You will engage with business groups to understand and resolve production and non-production environment issues. Essential Functions: * Respond to system alert monitors. * Handle support tickets. On-call support.* Read more […]
June 15, 2009
• Tags: California Us, Identity Management (IDM), Support Engineer Job in Pleasanton • Posted in: General • Comments Off on Identity Management (IDM)