System Support Analyst – Legal – Law Firm – Hong Kong recruitment
Our client, a leading UK legal company with a large Hong Kong office, is actively looking for strong System Support Analyst to work on a full range of applications and systems enabling users to effectively and efficiently utilize IT. Responsibilities:Provide user training, support and maintenance across a full range of software and hardware enabling users to effectively and efficiently use IT. This will include (but not exclusively) the software hardware listed below in Technical/Work-based Skills/Knowledge below.Provide swift and 1st class customer service/helpdesk support to users primarily Read more […]
System Support Analyst
The Job:Be responsible for the applications support of Equities Derivatives Trading and Sales business, focus on the Structure Product Sales related system platform, deal pricing mechanism, trade routing workflow, computation grid and pre-trade related platform.Required to support internal clients and to troubleshoot and diagnose technical issues in the production environment.Management and tracking of daily production problems; ensure effective and timely resolution and communications to the client; report bugs back to overseas development team.Conduct system Quality Assurance testing, perform Read more […]