Systems Administrator Job in Cary, North Carolina US
Systems AdministratorSystems Administrator Job Description: Primary point of contact for technical problem resolution Troubleshoot customer issues within escalation guidelines Accept inbound technical support inquiries via phone, e-mail and voice mail. Completely and accurately record all support actions in support tickets including, per policy Escalate all non-technical customer issues to Service Managers Assist new Customer Support employees with customer knowledge development Manage Server and Network monitoring stations in the NOC via AMS and or PAS, Site Scope, HP Openview Windows Sever 2003 Read more […]
April 4, 2009
• Tags: North Carolina Us, Systems Administrator Job in Cary • Posted in: General • Comments Off on Systems Administrator Job in Cary, North Carolina US