Tech Support Engineer IV Job in Hopkinton, Massachusetts US

Tech Support Engineer IVRequisition ID : 83904BR Job Description : GENERAL SUMMARY Applies advanced systems level technical expertise to resolve highly complex systems level customer issues. Customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from EMC Customers, Customer Engineers, or remote maintenance calls and Web Support Calls. Uses independent judgment to accomplish objectives. Accepts escalations from other technical team members as a subject matter expert, shaping group operations with depth of knowledge. Works closely with Engineering Read more […]

March 29, 2009 • Tags: , • Posted in: General • Comments Off on Tech Support Engineer IV Job in Hopkinton, Massachusetts US