Technical Customer Support Engineer Job in Columbia 21046, Maryland US
Job Description The Sourcefire Technical Support group is looking for highly motivated, adaptive and flexible individuals to join our dynamic enterprise support team with the opportunity to work with cutting edge and innovative security products. The Technical Support Engineer position will be responsible for processing telephone and email requests from enterprise customers. Responsibilities in this capacity include:Troubleshoot system, software, and networking problems.Contribute documentation to a customer knowledge base.Testing of patch releases and product updates. Core Competencies:Outstanding Read more […]