Technical Support Advisor Job in Brantford n3t 6c8, Ontario Canada
We are currently hiring Technical Support Advisors for our inbound contact center!Job Duties/Accountabilities§ Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem. § Provide continuous technical support via telephone and other electronic mediums for a limited product category.§ Identify the level of technical knowledge of the customer and adjust technical communications to solve customer’s problem. § Deliver technical assistance relying on instruction and pre-established guidelines.§ Achieve and Read more […]