Technical Support Analyst Job in New York 10016, New York Us
Amcom Software, the premier provider of mission critical communication solutions, has successfully partnered with some of the most respected healthcare, university, government, hospitality and corporate organizations in the country for over 25 years. Headquartered in Eden Prairie, MN with divisions located in New York, Florida, and New Hampshire, Amcom is an innovative company that is experiencing consistent growth. Our success is greatly attributed to the achievements of our valued employees and currently, we are seeking a Technical Support Analyst for our location in New York, NY. As a fast growing Read more […]
Technical Support Analyst Job in New York 10016, New York US
Responsibilities: ● First Line support team members either locally or remotely. ● Respond to resolve trouble tickets, telephone calls, email and personnel requests for technical support. ● Perform hardware and software installations, moves, adds and changes for new hires and current user base. ● Maintain updated site and systems documentation. ● Daily Hardware and software maintenance of desktop PCs, laptops, printers and servers including patches and updates. ● Escalate problems/issues through IT management and suppliers. ● Carry out any equipment moves as requested. ● Manage the Read more […]