Technical Support Analyst Job in Winston Salem, North Carolina US
Provide technical support to computer system customers. Answer questions or resolve computer problems for customers and CIC’s, via telephone. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, and operating systemsKEY SKILLS:3-5 years of call center technical support experienceComputer troubleshooting experienceNetwork InstallationNetwork Wiring StandardsExpert level Network TroubleshootingExpert level High Speed Internet troubleshooting (DSL, Cable, 3G, T1)Database knowledge (From a how it works perspective not a programming Read more […]