Technical Support Manager Job in Research Triangle Park, North Carolina Us
GENERAL SUMMARYManages one or more groups or departments in an area of functional, technical or product expertise. Provides technical problem support, management, resolution and communication. Provides customer support for complex technical issues and problems.PRINCIPAL DUTIES AND RESPONSIBILITIESManages and oversees first level managers responsible for the activities of individual contributors and/or supervisors in one or more group(s) or departments. Assists with short and long term planning and strategy for assigned area(s).Accountable for operational results in terms of department performance Read more […]