Technical Support Manager recruitment
Summary:Our client is seeking a high calibre Technical Support Manager to lead and manage a team of IT professionals (or service providers where outsourced) to perform technical support and maintenance to all business systems and I.T. infrastructure to ensure release management, service transition, service request and proactive maintenance of enhancements and new systems are delivered according to the agreed service levels, and incidents/problems are resolved in the shortest timeframe.Responsibilities:Lead and drive the outsourcing of application support and maintenance, with collaboration from Read more […]