Technical Support Representative Job in Irvine 92618, California US
JOB DESCRIPTION:SYSTEM TESTING: Executes different test procedures Troubleshoot technical issues using HUB reference equipment Performs HW and SW configuration Helps maintain HUB reference equipment HELP DESK CUSTOMER SUPPORT: Responds to ticket incidents Chat with customers to help identify and troubleshoot technical issues Responds to emergency phone calls to collect report of major technical issues FIELD SUPPORT: Performs VSAT and HUB equipment installation at customer premises Performs HW and SW upgrades at customer premisesQUALIFICATIONS:Working towards undergrad in EE, Telecommunications Read more […]