Technical Support Specialist Job in Columbia 21046, Maryland US

The Technical Support Specialist will provide Vectorworks customers with extensive product knowledge and the support needed to effectively answer customer questions and assist in the resolution of problems via the phone and/or internet.  The Technical Support Specialist may also be called upon to provide in person training and demonstrations.     Responsibilities: Provide help desk tier 1 and tier 2 support to end users on a variety of issuesIdentify, research and resolve end users technical problemsRespond to telephone calls, e-mail and other requests for technical supportDeliver Read more […]

May 3, 2010 • Tags: , • Posted in: General • Comments Off on Technical Support Specialist Job in Columbia 21046, Maryland US