Technical Support Specialist Job in Milwaukee 53214, Wisconsin US
Summary Responds to requests for assistance with the organization’s computer systems and PC’s. Proactively monitors, identifies issues, troubleshoots and provides assistance to end- users. Coordinates with other IT areas to resolve problems as needed. Essential Duties and Responsibilities include the following. Other duties may be assigned. Respond and resolve support requests submitted through the Help Desk software, over the phone, through e-mail, and in person.Serve as liaison between users and the technology department to resolve issues. Perform research and provide recommendations on Read more […]