Telephony Field Customer Service Representative Job in Not Specified, Maryland US

Telephony Field Customer Service RepresentativeAll Candidates must have an active TS/SCI with Polygraph Clearance!! Responsibilities: Assign telephony change and task requests Responsible for meeting with customer and resolving Telephony requests Work with the customer and determine what needs to be completed Knowledge of all aspects of the Remedy, Highwire and Blue Printer software Ability to write requests in timely matter so technician can complete work order before SLA date. Update and maintain inventory of assets and circuitry. Create and provided RAIM asset tracking forms, trained to maintain Read more […]

March 30, 2011 • Tags: , • Posted in: General • Comments Off on Telephony Field Customer Service Representative Job in Not Specified, Maryland US