Business Analyst – Treasury Customer Service recruitment
As part of a Customer Services team working on a shift basis, the Business Analyst will mainly support firm products. The Business Analyst will assist clients with resolutions of issues that are logged on the firm Response System.This will involve analyzing customer requirements for highly specialized financial software functionality, providing prompt feedback and advice on the functionality that meets these requirements, and where necessary, document functional specifications for product fixes / development. The Business Analyst will, with the CSS team leader, aim to drive greater interaction Read more […]