Head of Service, Yorkshire, up to 100k Job in Yorkshire, Yorkshire UK
Head of Service, Yorkshire, up to 100kMy client is a leading insurance company and they have an exciting opportunity for a Head of Service to join. They have a large, diverse IT systems base, including many legacy systems and there is a significant level of IT change required to deliver their change portfolio. The key outputs are:-Drive proactive behaviours to identify and implement a service improvement plan – to achieve, or exceed SLAs. Ensure plan execution in line with customer needs/expectations.Conduct customer surveys, manage site review forums and provide feedback to the service provider Read more […]