vPlatform Support Engineer Job in Dallas, Texas Us
Apply advanced level technical support expertise to resolve highly complex customer issues. Customer requests may be received by Support Centers through automated dial-homes, voice initiated technical calls from Customers, Partners, VCE employees, remote maintenance calls, Chat and Web Support Calls. Accept escalated requests from other technical team members as the subject matter expert. Use independent judgment to accomplish objectives. Work closely with engineering and cross-functional POD team in resolving customer issues. Identifies and provides resolutions to a diverse range of complex technical Read more […]
July 10, 2010
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