Web Support Analyst (Helpdesk)

A major web based software house near Bristol require 3 x Web Support Analysts to offer technical support to end users, either via the telephone or email.. Candidates should possess a good understanding of Microsoft Windows systems. Although the role involves supporting users in the use and understanding of our software, quite often the problems relate to more general Windows technical queries. Basic Web technical experience in XML, HTML, Java, basic development technologies -ASP.NET, PHP, VB, .NET etc They should also have good communication skills and a good telephone manner. Although not Read more […]

January 14, 2009 • Tags: , , • Posted in: General • Comments Off on Web Support Analyst (Helpdesk)