Tandem Systems Engineer Job in Tampa 33601, Florida US
Status:Full Time, Employee
Job Ref Code:120014567
Job Location:Tampa, Fl 33601
About JPMorgan Chase:
JPMorgan Chase Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The Firm is a leader in investment banking, financial services for consumers, small-business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. The headquarters for JPMorgan Chase is located in New York. J.P. Morgan Chase Co. has six lines of business:
- Asset Management
- Card Services
- Commercial Banking
- Investment Bank
- Retail Financial Services
- Treasury Securities Services
JPMorgan Chase holds leading positions in most major categories it competes in across its peer group. JPMorgan Chase reported full-year 2010 earnings of $17.4 billion on revenue of $104.8 billion.
The firm continues to successfully navigate through the intense credit and capital markets turbulence, protecting the company and capitalizing on any opportunities that present themselves. The firm has a history of showing leadership during times of financial crisis and will continue to build on that legacy.
Culture:
JPMorgan Chase is committed to building vibrant communities, preserving the environment and promoting an inclusive culture that benefits its shareholders, customers, employees, neighbors and future generations. The firm does this in multiple ways, ranging from charitable giving and diversity initiatives to the promotion of economic opportunity and development. The organization strives to be fair and ethical in business practices and has a strong set of principles that guides our actions and informs decisions. The firm is helping to protect the environment and works at deep community involvement. A select few awards include:
- Most Admired Companies by FORTUNE magazine
- Most Respected Companies by Barron's magazine
- Top 50 Companies for Diversity, Diversity Inc magazine
- Top Companies for Executive Women by National Association for Female Executives (NAFE)
- 100% rating on the Corporate Equality Index, measuring treatment of gay, lesbian, bisexual and transgender employees and customers
About Chase Paymentech:
Chase Paymentech, a business unit of JPMorgan Chase within Card Services, is a global leader in payment processing and merchant acquiring, capable of authorizing transactions in over 130 currencies. The company's proprietary platforms provide access to a wide variety of payment methods, such as credit cards, debit cards, prepaid stored value cards and electronic check processing. With a legacy of innovation and vision in electronic payments, Chase Paymentech promoted the growth of e-commerce worldwide. The company continues to fuel the success of the Internet's largest brands, currently processing more than 50 percent of all Internet transactions. Offering secure payment solutions, improving cash-flow management, mitigating risk and accelerating funding - Chase Paymentech's consultative approach helps today's small and emerging businesses become tomorrow's industry leaders. On the Internet or at the point of sale, Chase Paymentech's unique combination of outstanding service, innovative solutions and financial strength offers sold benefits to companies both large and small.
Job Description:
Tandem Systems Engineer is responsible for day to day troubleshooting of the production systems including Pathway maintenance, load balancing, and configuration changes.
Key Responsibilities:
- Install software on the batch and online systems, setup reports and scheduler jobs, first level support for the Operations area.
- Database administration including tuning, altering and creating new tables as needed. Responsible for major projects such as installing whole new software systems or applications residing on the production systems.
- Responsible for training the level I and II technical support staff.
- Ability to determine the priority and impact of issues and prioritize and act accordingly.
- Ability to communicate with both technical and non technical customers and vendors.
- Must be able to tolerate frequent interruptions and simultaneous projects.
Basic Qualifications:
- Bachelors degree in a Computer Science related field or 5+ years of progressive data center operations/technical support experience in an HP Non-Stop environment
- Minimum 5+ years HP Non-Stop/Tandem experience in a production environment
- Minimum 3+ years Pathway, Non-Stop Tandem, TACL, Net-batch, OSS, Oracle, SQL and Visual Inspect experience
Preferred Skills:
- Able to work under pressure to resolve issues affecting the production services
- Excellent analytical skills
- Ability to coordinate with multiple internal teams
- Able to communicate clearly with internal customers in a non-technical manner
- Work closely with external vendors and service providers
- Bankcard processing related experience
- Tandem programming experience
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.