Team Lead, Underwriting Job in Toronto M5C2V6, Ontario Canada
My client offers an employee centric, customer driven environment with top industry talent filling the corridors of the office. With extensive growth ensuing they are looking to bring engaging, energetic professionals with strong credit adjudication and leadership abilities.
KEY RESPONSIBILITIES
Review of escalated files from team members, lenders and internal sales staff.
Perform regular coaching with staff to facilitate their development and to maximize the performance of the team.
Conduct team meetings as required to keep staff informed of business initiatives and objectives.
Monitor the underwriting and phone queues to ensure service standards are being maintained.
Manage the work and vacation schedules for the team.
Effectively negotiate and resolve customer concerns while adhering to the company’s risk management objectives.
Develop and build strategic lender relationships.
Perform other duties and assist with special projects to support underwriting and other operational functions, as required.
REQUIRED SKILLS AND EXPERIENCE
7-10 years of progressive Underwriting experience.
Exceptional communication and problem solving skills.
Effective analytical skills with attention to detail.
Strong people management skills and an ability to motivate team members.
Ability to work within a fast-paced and time-sensitive environment.
Superior customer service skills.
Ability to lead a team and to facilitate a culture of excellence.
University degree preferred.
This is an amazing opportunity to expand your knowledge, skill set and experience. Let's talk today!