Team Leader, Chief Operating Office
As Team Leader you’ll support the Relationship Directors, Assistant Directors and their customers through the provision of high level operational support. Taking ownership and responsibility for all interactions with clients and business stakeholders, ensuring everything we do drives a better customer proposition.
To be successful in this role you’ll be able to:
• To undertake analysis of client needs.
• Build relationships with CIB Relationship Directors (RD) and CIB customer teams and all support areas within the business.
• Build understanding of compliance and regulatory regime in which the business has to operate.
• Have a complete understanding of the controls and processes within the Group Policy Framework.
• Manage operational risk issues including account opening, mandates, Know Your Customer (KYC) and other client documentation.
• Deal with incoming funding / payment related referrals from operations units.
• Follow a defined process to ensure that RD / credit sanction is obtained as appropriate to mitigate intra day settlement risk.
Understand the requirement for settlement credit lines.
• Proactively identify where additional credit facilities will support the payments proposition and liaise with the Credit RM to ensure that these facilities are recommended and marked as appropriate.
• Understand the group service operating model and ensure that this is properly utilised to support the service proposition.
• Understand and manage KYC for new and additional corporate clients and take responsibility for keeping both the customer and RD teams informed.
Corporate Banking is a leading provider of banking, finance, and risk management services to the corporate and SME sector. It offers a full range of banking products and related financial services through a nationwide network of relationship managers, and also through telephone and internet channels.
In return, we offer an excellent employee salary and 25% cash and benefit funding programme which can be tailored to suit your individual needs. In addition to financial benefits, we offer a wide selection of exclusive lifestyle offers, development and learning programmes, services and support designed to help you manage and balance your own work-life priorities. For more information on our benefits visit http://www.jobs.rbs.com/uk/you-and-rbs
Please note as part of our referencing process credit checks will be undertaken.
Did you know that the RBS Group won a number of awards as a top employer in the UK in 2012? Best Business Awards 'Best Employer', Business In The Community Top 10 'Ethnic Equality’ ‘Gender’, Working Families 'Top 10 Employer', Workingmums.co.uk Top Employer 'Employee Engagement’, The Times Top 50 ‘Where Women Want to Work’, The Times Top 100 'Graduate Employers’, and The Sunday Times 100 ‘Best Companies to Work For’.
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