Team Leader – Client Services recruitment
With previous experience in a client services and/or sales related role, the successful candidate will have excellent interpersonal and time management skills, be able to work both independently and in a team as well as working well under pressure. You will be detail oriented, have the ability to multi-task and possess excellent follow- up skills. Advanced computer skills, particularly MS office suite, are required. Fluency in any European language in addition to English would be a distinct advantage.
This role provides leadership and direction to a client services team on operational issues such as making work assignments and balancing the workload, providing day-to-day work direction and resolving technical problems. You will be responsible for making decisions to ensure service level agreements are met for all clients, monitoring the effectiveness of systems, maintaining and developing Client Relationships with senior level contacts, participating in the selection of team members and resolving team issues. You will be responsible for training and mentoring the associates to ensure they develop their product knowledge. You will also lead client meetings on and off site and monitor project completion from initiation through to delivery.
This position is a fantastic opportunity for career progression within a Team Leader function and offers the chance to be part of a growing organisation.
Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client’s requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.
Please note that in order to process your CV we must receive it in a Word document.