Team leader Support Desk Job in Noord Holland

Team leader Support Desk

Is there no space for creative solutions in your current role? Are you the Team Leader with a good track record in the IT, where I am looking for?

As a Desktop Engineer you will be the first point of contact for the team members. For this position I am looking for a strong and experienced Desktop/Servcie desk Team leader with experience ITIL, Incident Management, Ploblem Management, Asset Management, Service level Management. As a Team leader it is your job to ensure that the desktop engineer are motivated, coached, trained and that objectives are set to monitor them. Develop Service Levels, and create management reports related to problem, asset and incident management. A part of your job exist of selecting and implementing the Service desk systems and tools.

Your profile:
* BSc in Computing Science
* Minimum of 1 years working experience in a Team Leader roles
* ITIL knowledge
* working experience on a Service Desk/ Support Desk
* preferably a background in the financial sector
* ability to work in high-pressure, complex working environment
* great communication skills

My client offers a permanent placement with a salary that lies between 40 and 60k, depending on experience. Additionally, they offer outstanding secondary benefits.

Is this the position for you? Send your CV in Word format to the attention of Angela Neesen and my team at Huxley Associates.

Job Information