Tech Analyst
Department Name Description: Tech Analyst III
- Administer Maintain Kronos Workforce Central and Workforce Acquisition applications
- Provide daily production support of the applications as well as interfaces with the other applications and third party vendors
- Escalate issues to internal and external support organizations when needed for resolution
- Plan and mandage implementation of service packs and application upgrades in conjunction with Kronos
- Develop test plans and test scripts. Execute test scripts, record results and write custom reports
- Maintain support documentation and assist with creation of end-user documentation
Qualifications/Skills:
- Bachelor’s degree in Computer Science or a related discipline
- Minimum five (5) years relevant work experience administering Kronos Workforce Acquisition and Workforce Central applications. Specific Workforce Central modules are Timekeeper (WTK), Forecasting and Scheduling (WFF/WFS), Attendance (WAT), Analytics (WFN), Workforce Device Manager (WDM), Absences Manager, Accruals Process Manager. Specific Workforce Acquisition modules are Hiring Manager Console (HMC), Candidate Experience (CE), and Assessments.
- Prior experience supporting interfaces between KRONOS and other systems (e.g. PeopleSoft) or third party vendors (e.g. HireRight, eVerify)
- Strong knowledge of Human Resource business processes such as Talent Acquisition and Payroll as well as retail business processes
- Excellent written and verbal communication skills, strong customer focus and demonstrated ability to work in a team environment
- Prior experience in developing plans and leading small teams to meet objectives
- Strong organizational skills and attention to detail
- Must be available to work hours or shifts as required for 24/7/365 support
A training ground for leaders
We operate over 1,200 stores and we’re growing every day (we plan on doubling that number in the next five years!). Our success means yours—we need leaders to help us expand and make customers smile at their savings across the country.
Find out why we’re one of the nation’s leading discount grocery stores and how your growth can match ours at www.save-a-lot.com/careers
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September 16, 2011
• Tags: Kronos Support Job in Earth City 63045, Missouri Us, Tech Analyst • Posted in: General