TECH SOLUTIONS PROJECT MGR Job in Texas, Georgia US
TECH SOLUTIONS PROJECT MGR
GENERAL SUMMARY Manages the delivery of billable Consulting Services for RSA Security engagements. Responsible for managing the life cycle of moderately complex, moderate risk projects from architectural design through customer and customer service turnover. Responsible for the development and execution of an implementation plan that articulates the role of RSA in the delivery of the designed solution. Ensures implementation of activities is coordinated with RSA talent and Partner Resources. Acts as primary interface to the customer, vendor and all RSA and/or EMC personnel associated with the engagement. Works under the general direction of RSA PMO Practice Manager. PRINCIPAL DUTIES AND RESPONSIBILITIES · Responsible for the delivery of the project plan, the detailed Statement of Work (SOW) and Services Proposal content developed for the customer based upon customer requirements and system architecture. Maintains and submits clear and concise activity/progress/time recording reports to customers, management, and sales. Responsible for the implementation and daily management of activities, which are coordinated with RSA employees or Partner Resources. Ensures projects are delivered on time, within budget and to the satisfaction of the customer and sales. · Communicates to all RSA and/or EMC concerned parties any existing or potential customer escalation issues. Proactively follows the RSA escalation and change control process. · Prepares, maintains and submits activity/progress reports and time recording/management reports in accordance with published procedures. Holds responsibility for achieving the EMC Bar of Excellence as the highest level of Customer Satisfaction. · Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars. · Articulates the full value of the RSA Service Delivery Framework, EMC Solutions and EMC Services business benefit to the customer. Provides a single point of contact during the project for all aspects of the engagement. Ensures a strong and seamless relationship by maintaining communications about the project to the team: sales, customers and delivery personnel. · PMP Certification desired. SKILLS · Project management skills. · Financial and analytical experience. · Communication skills. · Leadership Skills. · Ability to multi-task. Education Required: Bachelors (Technical) Experience Required: 4+ years relevant experience Travel: 50-70%