Technical Customer Support Representative Job in Salem 03079, New Hampshire Us
Salem, NH 03079
Technical Customer Support Representative
Our client is a diversified manufacturer of highly engineered industrial products located in southern NH. They are adding an experienced technical support representative to their staff and and have partnered with Randstad to assist in the search.
POSITION SUMMARY
The successful candidate will be responsible for customer requests for unit repair, installation and trouble shooting. The candidate will be responsible for diagnoses and repair of warranty, non-warranty and production equipment and providing remote support via phone/email.
Working hours: Monday - Friday 8:30am - 5pm
Interested candidates should meet the following minimum requirements for consideration:
Associates Degree in Electronics
1-3 years experience in electronics
Board level repair and customer service experience preferred
Sound electronic troubleshooting ability
Strong verbal and written communication skills
Ability to successfully handle multiple, high priority issues simultaneously
Proficiency using Microsoft Office Suite
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.