Technical Information Analyst III

Technical Information Analyst III - Sales Operations

This position exists to assist the organization in making strategic data-related decisions by designing and executing quantitative and qualitative analysis for business areas and providing recommendations for decision making under uncertainty. Provides analytical expertise to identifying opportunities for sustained business improvement. Essential Functions: - In collaboration with business clients and data teams, provide information analysis and analytical modeling support - Participate in operationally conceptually defined variables and translating specific business issues and questions into appropriate functional and analytic designs - Participate in designing and interpreting analyses of data, providing recommendations in support of critical business decisions - Prepare presentations that communicate complex analysis and findings in a simple, concise and interpretable manner - Supports strategic management decision-making - Identify information gaps, provide recommendations and initiate appropriate activity or escalation - Regularly use SAS, PC-based spreadsheet, database, and statistical software to produce quantitative analyses and reports - Actively contribute to multiple analytical efforts by collaborating through project documentation, data extraction from various data repositories and subsequent data summarization, manipulation, display, and presentation preparation - Data management and analytic responsibilities require linkage of multiple large databases and the development and maintenance of moderate to very large sized research databases for use in data analysis and tracking Secondary Functions: - Report analyst duties, e.g. design and develop automated actionable reports to inform managers in a timely fashion - Data analyst duties, e.g. assists in the research, analysis, and remediation of moderately complex data issues that directly impacts reporting and analysis - Business systems analyst duties, e.g., help define business rules applicable to the development and/or use of the application. Qualifications: Basic Qualifications: - Five years of analytical experience - Two years of health care or insurance experience - BS/BA degree in a quantitative or technical discipline, or equivalent knowledge and experience - Expert knowledge with BI and analytical tools such as SAS, SPSS and COGNOS - Strong working knowledge in the use of current SQL software, including SAS/SQL, Oracle, Teradata, and Microsoft Office - Proven skills in project management, including the following attributes: efficient, collaborative, candid, open, and results-oriented - Establish clear performance contracts and project work plans - Proven ability to conduct, interpret and present quantitative/qualitative analysis - Strong interpersonal and communication skills (1:1, peer, multi-disciplinary group, presentations, written) - Be assertive, objective and be able to confront clients with difficult issues Preferred Qualifications: - Five years of analytical experience - Two years of health care or insurance experience - Expertise in multiple business units (service delivery, insurance, finance) - Preferred Knowledge, Skills and Abilities (including equipment operation) - Advanced degree in a quantitative or technical discipline - Specific and broad knowledge of KPNW operations, KP applications, and KP HealthConnect, including Hyperspace, Clarity and Chronicles Salary Range: $79,500 - $108,900