This is a permanent position for an experienced Technical Manager to manage a National Service Centre based in the Melbourne suburbs. The role is a business critical role overseeing a team of workshop personnel focussing on quality and efficient repairs and improving turn-around times and continuous improvement.

Responsibilities

• Improve operational efficiency, turn around times and quality of repairs.
• Oversee the National Service Centre's profit and loss
• Ensure KPI's are obtained
• Monitoring the incoming and outgoing status and quality of repairs
• Continuous improvement of the site
• Ensure accordance and compliance to ISO9001 and lead external audits
• Management of staff, development plans and assessment of staff performance.

Requirements

• Experience in a similar role in a fast paced environment
• Managing a workshop/laboratory
• Strong business acumen
• Experience of process improvement
• A degree in a relevant discipline
• Effective management of personnel