Technical Manager (Client Integration) Job in King Of Prussia 19406, Pennsylvania US
The Technical Manager(TM)(Client Integration Migration) position is a leadership position within the Commerce Exchange (CX) Technology Services organization. This TM will plan and manage client Integration and migration to our new state of the art V11 platform. The team this TM manages will work with the clients in agreeing the Interfaces for multiple feeds/messages for each client system. Responsible for managing multiple clients being migrated/on boarded simultaneously. Coordinates with project teams delivering complex, large-scale platform that span across several business or technology areas. The TM is expected to proactively and effectively plans hire top talent and effectively manage resources, schedules and manage quality of deliverables through the full project life cycle (discovery/scope validation, analysis, design, construction, test and implementation). This position will report to the CX Services Senior Manager.
Responsibilities Include:
- Accountable for the successful delivery of multiple, simultaneous client Integrations/migrations
- Manages the team co-ordination with the internal and external partner teams(OMS, JDA, V11 platform, Solution Architecture, Operations, Enterprise Architecture) in identifying and building the v11 Interface for each of the client feeds/messages or new solutions needed by the team.
- Manage the V11 interface definitions, expectations on interfaces, effectively advising/answering client questions to agree on the new interface definitions in a timely manner.
- Identify and Manage Data Migration(DM) needs for the client on boarding or migration
- Make sure any technical solutions required for client on boarding/migrations are identified, agreed and implemented in timely manner
- Work with OMS, project delivery, PMO, DM and technology leads to make sure communication is appropriate, accurate and timely for each team
- Manage the quality of configuration/code developed and is aligned with GSI/eBay standards
- Use expert communication, leadership and resource management skills to track milestones and execute client on boarding/migration interfaces and Data Migration.
- Proactively identify the skills and resources needed for the team and staff the team
- Proactively provide direction, mentor, motivate and manages the team
- Proactively identify issues, risks requiring escalation, plan and implement mitigation solutions for risks
- Set and manage expectations among internal and external partner teams regarding scope, timeline and quality of deliverables
- Craft and distribute executive level status reports
- 8+ years of Client Integration/Migration, ETL, Multi-channel retail systems experience
- Experience managing ETL(Sterling Integrator, Data Stage) development teams for eCommerce or J2EE platforms ' preferred
- Experience of working in fast paced dynamic environment
- Excellent communication skills, verbal and written
- Expertise with Client Integration and Migration preferred
- Demonstrated problem solving and troubleshooting skills
- Self-starter; Entrepreneurial attitude and ability to thrive in new emerging environments
- Must exude a positive, can-do attitude and an inclination for process improvements
- Ability to drive and coordinate a diverse team of direct and indirect reports
- Ability to multi-task, prioritize and escalate issues appropriately
- Effective mentoring skills
- Bachelor of Science in computer science or related discipline
