Technical Pre-sales Consultant

Technical Pre-sales Consultant based in Milton Keynes - MCSE / CCNA Qualifications desirable.

Our client is an outsourcing company specialising in IT. They offer a bespoke service to their clients with a focus on customer service excellence. Their mission as an organisation is to support businesses and people in achieving excellence through IT.

Within this role you will:

• Be a pivotal member of the Sales Team, tasked with applying your technical skills and knowledge to ensure customers have their technology needs met, surpassing their expectations wherever possible.
• Have hands-on knowledge in the design, implementation and support of IT systems and a high standard of IT literacy, incorporating servers, desktops, networks, storage and data centre facilities.
• Aim to ensure that all sales opportunities are maximised, demonstrating the capability to develop account opportunities, and with the ability to understand existing and emerging products to develop new propositions.
• Work in collaboration with the Head of Sales and the Head of Service Delivery.
• Develop and deliver high quality presentations and demonstrations.
• Have excellent customer service and people skills as well as superb oral and written communication skills.
• Have high levels of organisational and planning skills.

Responsibilities:

• Working closely with Customers to establish their needs and optimum solutions for their business
• Technical expertise in design, implementation and support of IT systems
• Working effectively with all colleagues especially within the Sales Team and Service Delivery
• Some research work to ensure you identify new product opportunities and influence the direction of existing products
• Presales activity for consultancy and other projects
• Involved in tender requirements and submission for any relevant services
• Attend customer meetings and new prospect meetings

Qualifications:

• Good technical skills including Infrastructure, Networks, technical software including Microsoft Operating Systems, Cloud Computing, Hosting and Data Centre experience
• MCSE/CCNA Qualifications desirable
• Advanced Excel, Word, CRM Outlook skills/experience
• Strong IT experience in a customer focused environment
• You will have studied to A level
• An IT related university degree is desirable although not essential for the role