Technical Programmer Analyst Job in Plantation 33324, Florida US
About the Job
Join the Leader in the Call Center Business!Trusted by leading Fortune 500 and government agency clients, Alorica is an innovator in outsourced Contact Management Solutions for both the Business-to-Business (B2B) and Business-to-Consumer (B2C) sectors. Alorica offers a wide range of call center services designed to help create, cultivate and maintain our customer’s precious asset— their customer relationships.Seeking a seasoned Technical Programmer Analyst experienced in Microsoft Technologies:
- Serves by developing programs that address business requirements of Our clients.
- Participate in group application design sessions to give direction to and gain an understanding of expected functionality.
- Greatly contribute to the design of application systems structures and endeavor to provide and build solid foundations for reliable application programs and ongoing maintenance.
Job Functions:
- Programming and Development Activities – Developing code as documented and requested by Senior Programming and Management Staff - 60%
- Technical analysis of specifications and requests – working with Senior Programming, Analyst and Management Staff - 20%
- Mentoring other staff – working and teaching other development staff on technical competencies - 15%
- Internal tasks – timekeeping and general internal tasks - 5%
Key Job Responsibilities:
- Participate and direct design sessions for the creation of functional business requirements and design.
- Once functional and business requirements are created, assist in the creation of test plans for development projects.
- Complete assigned programming duties, reporting progress to senior staff, Analysts and Managers.
- Provide a textual trail of programming activities that can be added to the technical documentation of developed systems
- Act as a collection point to make sure that junior staff technical documentation is completed and consolidated appropriately.
- Communicate successfully with different IT and Account Management departments when programming interfaces to dialers, telephone systems, billing systems, downloads, uploads, etc.
- Provide problem analysis and resolution in support of existing applications and projects.
- Assist in developing project estimates.
- Assist Quality Management Services group in developing/reviewing test plans.
- Assist in resolution of day to day issues that arise concerning IT.
- Must account for time daily in the time reporting system.
Employment is based on individual merit and qualifications. Employment opportunities are provided without regard to race, color, sex, age, marital status, religion, national origin, disability or veteran status.D/V/F/M EOE
Education and Experience:
- Bachelor's degree in Computer Science
- 1-3 years of Software Development
- Expertise in ASP.NET 3.5, C#, Silverlight, WPF, WCF, CSS, HTML
- Strong database experience working with SQL Server 2005/2008 (knowledge of Oracle a plus)
- Proficient with T-SQL development including stored procedures, functions, and views.
- Developing SSIS packages for data migration and loads.
- Knowledge in Unix systems is a plus
Knowledge, Skills and Abilities:
- Expertise in ASP.NET 3.5, C#, Silverlight, WPF, WCF, CSS, HTML
- Strong database experience working with SQL Server 2005/2008 (knowledge of Oracle a plus)
- Proficient with T-SQL development including stored procedures, functions, and views.
- Developing SSIS packages for data migration and loads.
- Knowledge in Unix systems is a plus
- Experience in Information Technology, specifically in development (and in the currently required development tool).
- Candidate should possess strong written and oral communication skills and excellent knowledge of Programming and Database Design concepts.
- Systems development and implementation experience and understand development techniques, development standards, project management and control
