Technical Sales Consultant
There's a reason why Fiserv is the global leader in information management and electronic commerce systems for the financial services industry. It's our people. More than 20,000 associates are helping financial institutions and businesses worldwide solve complex business challenges every day. They're delivering results. Changing the way financial services can be – and are – delivered. Right now.
Fiserv
We are recruiting for a Technical Sales Consultant to support Fiserv's pre-sales and post-sales activities.
Summary:
The Technical Sales Consultant will participate in both pre-sales and post-sales activities. The Technical Sales Consultant is responsible for assisting during the sales qualification and acquisition phases. The Technical Sales Consultant will also assist in providing a smooth transition for prospects from sales to implementation.
Responsibilities:
General Responsibilities:
- Travel regularly throughout the US and, if necessary, internationally as required for qualified deals.
- Provide back-up and support for Consulting team when not traveling.
- Stay current with EBS products and associated technologies.
- Work with Product Management, Consulting, and Marketing Management to create customized collateral- including presentation and partner training material.
- Provide demo assistance to partners, prospects, and existing clients.
- Manage the internal RFP response process, including regular updates of responses into RFP Response Database.
In a pre-sales mode the Technical Sales Consultant will do the following:
- Work with Sales and Account Management staff to vet potential deals and create strategies for sales to qualified prospects.
- Qualify and Respond to RFP’s and other customer requests for written responses. Responses must be accurate and adhere to group or marketing standards for terminology, formatting, etc. If a partner is responding, the Technical Sales Consultant must make best effort to ensure these same standards are adhered to.
- Provide technical expertise and training on EBS products, including Online Banking (Business and Consumer), Mobile Banking, Payments, and related technologies to Sales and Engagement Management staff as well as partners.
- Present Voyager technical and product capabilities and advantages to prospects or partners.
- Review deal requirements- ensuring technical and product fit. Work with appropriate EBS support teams to devise alternative solutions when appropriate.
- Assist other Technical Sales Consultant’s and participate in a team environment for building the overall expertise of the Technical Sales Consultant group.
- Become a product expert with at least one EBS application.
- In a post-sales mode the Technical Sales Consultant will do the following:
- Assist client or partner implementations by providing general technical and business consulting as well as Corillian-specific support.
- Work with implementation team to insure mutual understanding both EBS and FI requirements.
- Be available to provide on-site assistance at FI premise if necessary.
- Act as a liaison between client, partner teams, and EBS staff (as appropriate).
- Provide client and personal feedback to the EBS Innovations team on concepts and projects they are working on.
Qualifications:
- Computer Science degree or equivalent.
- 5+ years of directly related experience is required.
- Prior experience supporting partner sales and/or face-to-face customer interaction.
- Hands-on experience with Microsoft and Internet Technologies and Mobile Technologies.
- Experience with security and networking including: TCP/IP, hubs/routers, SNA/MQ, etc.
- Experience within financial services.
- Self-motivated organizational, office (writing and communication, etc.) and research skills. Desire to learn new technologies quickly.
- Ability to work in team-oriented environment and without explicit day-to-day instructions (should not require micromanagement).
- Excellent English written and verbal communication and presentation skills.
- Programming skills, including: Microsoft Windows, SQL, .NET, Visual Studio, XML, HTML, Internet security, JavaScript, Web Services, etc. is a plus.
Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Account Management,Banking,Information Technology,Technical Software Development
Additional Information:
- Travel Percentage: 50%
