Technical Sales Consultant Job in Dublin 43017, Ohio US
Fiserv
Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
- Travel regularly throughout the US and, if necessary, internationally as required for qualified deals.
- Provide back-up and support for the Consulting team when not traveling.
- Stay current with Digital Channels products and associated technologies.
- Work with Product Management, Consulting, and Marketing Management to create customized collateral- including presentation and partner training material.
- Provide demo assistance to partners, prospects, and existing clients.
- Manage the internal RFP response process, including regular updates of responses into RFP Response Database.
- Work with Sales and Account Management staff to vet potential deals and create strategies for sales to qualified prospects.
- Qualify and Respond to RFP’s and other customer requests for written responses. Responses must be accurate and adhere to group or marketing standards for terminology, formatting, etc. If a partner is responding, the Technical Sales Consultant must make best effort to ensure these same standards are adhered to.
- Provide product expertise and training on Digital Channel products, including Online Banking (Business and Consumer), Mobile Banking, Payments, and related technologies to Sales and Account Management staff as well as partners.
- Present specific Digital Channels technical and product capabilities and advantages to prospects or partners.
- Review deal requirements- ensuring technical and product fit. Work with appropriate Digital Channels support teams to devise alternative solutions when appropriate.
- Assist other Technical Sales Consultant’s and participate in a team environment for building the overall expertise of the Technical Sales Consultant group.
- Become a product expert with at least one Digital Channels application.
- Assist client or partner implementations by providing general technical and business consulting.
- Work with implementation team to insure mutual understanding of both Digital Channels and FI requirements.
- Be available to provide on-site assistance at FI premise if necessary.
- Act as a liaison between client, partner teams, and Digital Channels staff (as appropriate).
- Provide client and personal feedback to the Digital Channels Innovations team on concepts and projects they are working on.
- Computer Science degree or equivalent.
- Prior experience supporting sales and/or face-to-face customer interaction.
- Experience with Microsoft and Internet Technologies and Mobile Technologies.
- Experience within financial services, banking, and electronic channels.
- Self-motivated organizational, office (writing and communication, etc.) and research skills. Desire to learn new technologies quickly.
- Ability to work in team-oriented environment and without explicit day-to-day instructions (should not require micromanagement).
- Excellent English written and verbal communication and presentation skills.
Account Management,Banking,Client Services,Information Technology,Professionals,Sales Workers,Technical Network Engineering,Technical Software Development
