Technical Service Manager
As one of the largest adhesive and sealant companies in the world, Bostik designs, manufactures and markets adhesives and sealants within a variety of Business Units: Construction and Consumer, Industrial (encompassing Converting, Assembly, Packaging and Transportation), Flexible Laminations and Global Nonwovens/Tape Label. Our products are used in a wide range of markets and applications from gas tankers and buildings to automobiles and diapers. Bostik is a subsidiary of TOTAL - one of the top five largest publicly-traded international oil and gas companies in the world with operations in more than 130 countries.
Job Responsibilities:
· Manage technical projects and leading problem resolution for customers in the transportation business. A thorough understanding of customer needs, effective and efficient use of Bostik resources, coordination of support from Bostik processes, facilitation of communication across regions where applicable, responsiveness and commitment to timelines.
· Build knowledge of customer applications and products, provide appropriate product recommendation, and support customer qualification process.
· Conduct technical training for customers and internal resources.
· Bring valued solutions through broad market and material knowledge, working with Bostik processes to protect customer interests, providing a consistent, positive customer experience.
· Conduct lab testing/analysis to meet customer needs including A2LA testing.
· Representative of Bostik technical interests at industry associations, trade shows, and regional councils.
· Practice Safe work habits in accordance with OSHA, EPA guidelines, and Bostik-specific EHS expectations.
Job Requirements:
· Bachelor’s degree/equivalent in Chemistry, Engineering, Materials/Polymer Science or related field.
· Minimum 3 years professional technical service experience, preferably in the transportation market.
· ISO certification/testing experience preferred.
· Strong project management skills; strong facilitation skills.
· Aptitude for understanding business strategies and customer value creation.
· Strong verbal and written communication skills.
· Ability to travel up to 50%
To apply please click on the following link:
https://manpower.taleo.net/careersection/bostik_directapply/jobdetail.ftl?lang=enjob=0004358
For additional openings please visit our website: www.bostik-us.com/careers
“People are our most important resource. We are committed to building and nurturing a positive, challenging environment that supports dignity and respect, growth and development.”
Compliance: Bostik is an EEO/AA/Drug Free Workplace.
Disclaimer: The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications