TECHNICAL SERVICE MANAGER Job in London, Ontario Canada
- POSITION TITLE: TECHNICAL SERVICE MANAGER
JOB CATEGORY: MANUFACTURING / PRODUCTION / OPERATIONS
INDUSTRY: PUMPS, VALVES, SEALS, HYDRAULICS
LOCATION: LONDON, ON
DATE: SEPTEMBER 12, 2011
JOB ORDER NUMBER: 197340
EXPERIENCE: In order to be COMPETITIVE for this position, you must have:
• Minimum 5+ years of work experience in the Compressor / Service industry.
POSITION DESCRIPTION:
The purpose of this position is to professionally manage Field Service and Service Centre assignments on new installations and overhauls of compressor and turbine projects. The Technical Service Manager will work in coordination with Sales and intercompany branch operations. He/she will work closely with the Administrative Assistant, Project Coordinator and Project Engineers to successfully manage projects.
RESPONSIBILITIES:
• Monitoring and facilitating schedule execution on time.
• Monitor and expedite contracts.
• Coordinate and facilitate to resolve problems and conflicts pertaining to schedules.
• Set client commitment dates for parts orders issued from inside sales.
• Engineering standards, production and supply of necessary drawings, inspection forms and other related information and data.
• Provide in-house service of all equipment installations and overhauls as needed.
• Correctly manage project time, cost and reduce constraints from the time of opportunity identification to the time of final invoicing and project closure.
• Complete ownership of Services projects (financial/schedule).
• Communicate with client during projects, relative to costs and job progress.
• Conduct Root Cause Analyses and identify corrective and preventative actions on clients' complaints and non-conformances.
SALARY RANGE
• $75K - $85K plus bonus.
EDUCATION:
• Engineering Degree, Technologists Diploma or Technical certification preferred.
EMPLOYEE TYPE: Permanent, Full Time
REQUIRED TRAVEL: None
RELOCATION COVERED: No
MANAGES OTHERS: No
CONTACT: Deborah Milo, Manging Director
HOW TO APPLY: Please click on the link below (PREFERRED) or e-mail your resume to: dmilo@stoakley.com