Technical Services Job in Not Specified, Maryland US
Technical Services
Technical Services Job ID: HITS09111196 Technical Services - Annapolis Junction, MD - HITS09111196 Description: Technical Services Job Code: HITS09111196 Job Description: · Responsible for providing second or third tier technical support to internal company employees or external customers for desktop systems software, hardware and network infrastructure · Respond to situations where first-line technical support is unable to isolate or fix problems in malfunctioning equipment or software · Install, configure, and troubleshoot desktop systems, workstations, servers and network issues · Maintain passwords, data integrity and file system security for the desktop environment · Communicate technical information to both technical and non-technical personnel · Recommend hardware and software solutions, including new acquisitions and upgrades · Participate in development of information technology and infrastructure projects · Conduct research on information technology trends that help facilitate employee productivity Qualifications: · 0-2+ years experience with BS/BA · 4+ years experience with 2 years post Secondary/AA-AS Degree · 8+ years experience with no advanced degree · ITIL(R) v3 Foundation certification Preferred Additional Skills: · Good ability to lead and work as part of a team This position requires the candidate to already possess an active clearance and to maintain the clearance. By submitting your résumé for this position, you understand and agree that Harris Corporation may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. Requirements: Expertise Technical Education High School (or equivalent work experience) JobType Full Time Locale USA - MD - Annapolis Junction Preferred Language English