Technical Support Analyst Job in Surrey, Home Counties Uk
Technical Support Analyst
My client a trusted service provider of online marketing solutions for top enterprises worldwide requires a Technical Support Analyst to provide support to end users.
Duties
Provide end-user support for existing applications
Develop tools using PHP and Symfony framework or Perl
Fix bugs, enhance code, and design changes for existing code
Determine and correct problems in assigned systems
Key Responsibilities
Bachelor's degree in a computer science, or equivalent experience
Good knowledge of PHP framework Symfony
Good understanding of Object Orientated Programming
Good understanding of HTML and JavaScript
Experience with source code repository, like CVS, SVN or GIT
Knowledge of databases (like MySQL, PostgreSQL, Oracle) including basic SQL
Apply in-depth technical analysis of application issues to solve reported problems
Strong Unix and scripting skills using standard Perl and shell
Experience with ticket tracking systems, like Bugzilla
Ability to troubleshoot web based technologies
URLs redirection issues/DNS configuration/IP network
SFTP/FTP/HTTPS file transfers
HTML/XML/XML Schema
Location: Surrey
Salary: £36,000 + Excellent Benefits