Technical Support Engineer Job in Mequon 53097, Wisconsin US
Rockwell Automation (NYSE: ROK) is a leading global provider of automation, power, control and information solutions that help manufacturers achieve a competitive advantage in their businesses. With a focus on always putting customers first, anywhere in the world, the company helps manufacturers use automation and intelligent motor control and conversion technology as a means to get their products and services to market faster, reduce their total cost of ownership, better utilize power and plant-floor assets, and minimize the risks in their manufacturing environments.
Capabilities extend through partnerships with a network of 5,600 reliable, local companies in distribution, software and product referencing. Leading brands and strategic partnerships uniquely qualify Rockwell Automation to deliver industry solutions to 80 countries around the world.
The Technical Support Engineer will work remotely with customers to resolve their application and product issues, which will allow the customer to maintain or improve their system.
At times this position requires customer on-site visits and troubleshooting.
This position requires;
Self-initiative
Excellent listening skills
A drive to follow issues to resolution
Commercial sensitivity
Superb attention to detail Responsiveness
Collaboration
Technical engineering expertise Business acumen
Four Year Bachelors Degree in Electrical or Mechanical Engineering.
1+ years drives or drives system related experience.
Rockwell Automation is an Equal Opportunity Employer