Technical Support Engineer

Technical Support Engineer - Packaging

Location - Bristol

My client is currently looking for a Technical Support Engineer to work for a well established packaging company. The role will be based in the Bristol area but there will be travel abroad to visit customer sites and head office.

Duties Include -
• Installation and service tasks involving mechanical, electrical and electronics
• Installation and Commissioning of machines - supervising unloading of the packaging equipment at customer plant, locating the equipment and connecting air, power services
• Running equipment in a production environment to an agreed specification level, within pre-defined timescales
• Training customer and Distributor personnel in operation and routine maintenance of our equipment
• Routine maintenance
• Assessment of maintenance needs and parts required to bring the machine up to a satisfactory performance level.
• Working to tight timescale to minimise downtime
• Advising customer of future maintenance programmes and operator training.
• Breakdowns/troubleshooting
• Short notice call outs to establish problem and rectify fault
• Liasing with design engineers should modifications be required
• Advising customer of diagnosis and action required
• All visits require a detailed visit report to be completed, outlining work undertaken and any outstanding actions.
• Field diagnostics and rectification of electrical programming issues
• On going product training
• Using own initiative and engineering skills

Experience -

Minimum of 3 years experience of the following:
Working with packaging machinery or similar equipment
• Computer based electro/mechanical control equipment
• Understanding and trouble shooting machine related PLC programmes
• Ability to understand electrical and mechanical drawings

If you feel you have the correct experience and knowledge please forward me a copy of your CV. Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.