Technical Support Specialist Job in Columbus 43240, Ohio Us
This position requires an individual who excels at providing solutions for potential and existing customers to solve a wide variety of business problems. The Technical Support Specialist's main task is to advise business users, development organizations and sales people on how to best implement clients as a solution.
Job description:
* Give detailed product demonstrations to illustrate real world applications of the client platform.
* Work directly with customer development teams to explain the low level architecture of the platform and provide advice on implementation strategies.
* Work closely with the sales team to assist in providing the customers with the information, solutions and strategies they need in order to make an informed buying decision.
* Work with customers and development teams to scope out and document the level of work required to customize the clients software for a particular application.
* Provide technical support to potential customers where needed so that they can fully understand and evaluate their software.
Requirements:
* Excellent communication and presentation skills
* ASP.Net Development background (1-5 years)
* Demonstrate a strong analytical mind, an aptitude for problem solving
* Experience in writing proposals, requirements or specifications
* Strong desire to work in the sales arena to provide customers with a first-rate solution to their need
* Sales engineering background is a plus
* Previous customer service experience is a plus.
Send resume to setnyre@anuresources.com