Technical Support/Customer Service-Work from Home-Albuquerque,NM Job in Albuquerque, New Mexico US
Technical Support/Customer Service-Work from Home-Albuquerque,NM
Geek. Nerd. Brainiac. No longer an insult. Kelly Services® has a great opportunity for you to become an entry level Technical Support Advisor for one of the most prestigious and admired companies, and all from your own home! This position provides you with the chance to pursue your passion for technology and customer service, while getting paid to work from home. You will become an expert providing technical support for popular products while saving a bundle on gas. Technical Support Advisors work independently from home while collaborating with hundreds of peers in an energetic virtual environment. You will gain knowledge on how to troubleshoot technical issues for an industry leader through our paid training virtually facilitated in the convenience of your own home. We even provide you with Kelly owned equipment to help you succeed in giving the best support you can. This is a competitive, performance based environment that offers stability and room for growth. We are looking for self-motivated, dedicated people who can proactively identify technical issues in a cheerful way while modifying their approach to the technical aptitude of the customer. As a Technical Support Advisor you will not only be providing answers, you will provide an unforgettable customer service experience. Join our team and work with one of the strongest and most recognized computer brands in the world. Think outside the cubicle and let Kelly Services® take your customer service career to the next level! For this job you must have: Skills: - Strong customer service skills and a passion and aptitude for technology. - A High School Diploma or GED. - Strong sales skills in order to up sell the customers protection plan. Availability: - Open availability to work anytime during the hours of operation which are from 7:00AM and 12:30AM EST Monday- Friday and 8:30AM and 11:30PM EST Saturday and Sunday. -The desire to work part time about (20-30 hours) per week and the ability to flex up to FT about (40 hours) per week during the peak times of the year. These hours can fall anywhere in the hours of operation. The peak times are usually late December- January as well as June-July but can fall at additional times throughout the year at the request of our client. - Open availability to work on all holidays and weekends. - Open availability to attend a 3-4 week virtual training. The training times can fall anywhere within the hours of operation. Home Office: - A home based environment that is quiet and free from interruptions and distractions. - A high speed internet connection consisting of either broad-band cable or ISDN connection or be willing to get it installed. - A traditional voice grade phone line using a Public Switch Telephone Network or commonly referred to as a Plain Old Telephone Service (POTS line) or be willing to install one. About Kelly Services, Inc. Kelly (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 550,000 employees annually. **Qualified candidates will be required to authorize a criminal background screen** If you are interested in this opportunity please click the APPLY NOW button. Call us toll-free at 888.243.4535 with questions.