Technician II, Collections Job in Baltimore, Maryland US
Technician II, Collections
Share with Facebook Friends Upload Resume Email It Save it | Follow Company Start New Search Report It Company name: American Red Cross Location: Baltimore Loading map ... Industry: Not for Profit - Charitable Healthcare - Health Services Social Services Job Type: Health Care Employee Type: Full-Time Required Education: Not Specified Required Experience: Not Specified Manages others: Not Specified Travel: Not Specified Relocation covered: Not Specified When you join the Red Cross, you will enjoy many rewards including competitive pay, comprehensive benefits, opportunity for advancement and the gratification of making a real difference. The American Red Cross is an equal opportunity employer. M/F/D/V Save this job Saved Job (Notes) Technician II, Collections Company Overview The American Red Cross responds to nearly 70,000 disasters each year. The depth and breadth of our services - whenever and wherever they're called for - is unmatched by any organization in the world. Our employees enjoy knowing that the services we deliver and the products we develop are helping to save lives and make lives better everyday. When you're committed to providing relief and hope to millions of people around the world everyday, you need the support of others who share that dedication and who want to contribute to it. As one of the nation's leading nonprofit organizations, we attract talented, motivated and enthusiastic people who make our mission to save lives a reality and who experience the greatness of the human spirit at its best. If you are looking for a career with a visionary humanitarian organization and share a passion for helping people, we invite you to join us! Job Description Job Summary Conduct donor health history screening to determine eligibility and complete donor phlebotomy procedures. Perform blood drive support functions as assigned. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Responsibilities Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. Perform whole blood collection procedures (allogeneic, autologous, directed, therapeutic). Performs donor health history screening procedures. 3. Perform drive set-up, donor greeting, collection set labeling, processing and packing blood, and donor reaction care as assigned. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. May operate any ARC vehicle. Operate assigned vehicle according to applicable regulations. May perform vehicle checks and complete DOT paperwork per established protocol. Perform vehicle loading and unloading as assigned. Complete required readings and training assignments by assigned deadline. Perform other related duties as necessary. Qualifications High school diploma or equivalent required. Medical assistant or phlebotomy training preferred. Documented satisfactory performance as Collections Technician I or the equivalent experience is required. Customer service experience, effective verbal communication, and public relations skills are required. A current valid driver's license and good driving record is required. Basic computer skills desirable. Job Requirements Please refer to the Job Description for the qualifications.